is your issue still occurring as you described here, or has it fixed since?
I'm having similar (albeit simpler) sorting problems and would like to think together.
Hi, i never actually resolved the problem as such, and McAfee were at a loss as to why it was happening. My guess is that it is a bug, however i did find a workaround that works quite well.
In my case any new laptops that check in will automatically drop into lost and found, so i created an automated task to apply the laptop tag to any clients meeting that criteria to run every hour. Once this task runs it applies the tag successfully, and next time the agent checks in it will drop the object into the correct location within the directory as it now has a Laptop tag for sorting.
thank you for the answer.
There is a Kb article that states that Lost and found group has a role in sorting, see here: https://kc.mcafee.com/corporate/index?page=content&id=KB53721&actp=search&search id=1265101293735
But it could be a bug why the system does not get sorted further to the final destination?
It is more than annoying.
Furthermore, while there is a KB article on the sorting preference order, it applies only to ePO 3.x and not ePO 4.x, so one gould only guess how this can happen.
We're on ePO 4.0 Patch 6 here and still no fix.