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remove agent fully (overinstall with /forceinstall wont work totally) reboot and reinstall this clears it for me, you may have to turn off access protection rules in advance
What do you mean by remove fully? Delete the files in the directory and any registry values?
I run frminst.exe /forceuninstall on the machine then reboot then check the folders have gone and reinstall
(or obv you can run this remotely against the machine using p***ec or similiar and /silent switches)