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Sounds like the SafeBoot MBR was possibly corrupted. You'll need to use SafeTech/WinTech to repair it or get to your data.
I would backup the data first before attempt to repair or even to decrypt the drive...
Also, after recovery your data... you might as well as do a hard drive integrity check/scan...
Are you using Computrace or a similar tracking software?
The release notes talk about certain laptop manufacturers having to exclude certain sectors from SafeBoot usage. Check for that. There were a few HP models that required BIOS updates to operate properly.
If you use hidden partition utilities for laptop restores (like IBM Rapid Restore), SafeBoot may fail to redirect the system reboot to the Windows OS. At least in 4.x, there was extra file sets to include to allow for the use of IBM RapidRestore.
Hello to all
well as M.Taylor said, i used wintech to decrypt the hard drive once i did that i would be able to backup all my information, when i finished, i did a diagnostic tool on the Hard drive, with no damage on it, so once i did that i just reinstall windows and now is working well.
now my doubth is, should i reinstall safeboot again? :confused::confused::confused:
thanks to all for you answers
I also had this problem on one laptop. I've found a solution in changing the following BIOS setting:
HDD Translation Mode from "Bit shifted" to "LBA-assisted". More technical information about these translation modes: http://www.dewassoc.com/kbase/hard_drives/drive_size_barrier_limitations_2.htm
Try removing the "EEPC51 Option: update the number of sides reported in the OS boot sector" file set from the installation set.
To fix the issue without uninstalling try the command fdisk /fixboot using recovery console.