This content has been marked as final. Show 17 replies
I had a conference call yesterday with McAfee regarding this issue. They are researching and will let me know EXACTLY what needs to be done to put a agent handler in the DMZ. Will post what I find out.
Yes, please do. I am planning on doing this also for laptops. I thought clients had to have agent ma4.5 for this to work though? Is that not correct?
Not sure. I have had conflicting answers regarding MA 4.5. Tier 3 has a complete picture of what I assets I have at my disposal and what I need to accomplish. I am still waiting for their suggested blueprint.
Did anybody get this to work?
I installed a Agent handler in our DMZ but after a first contact (see Epolicy audit log) with the Epo server the agent handler still does not work.
I opened (for test) all tcp/ip port both ways, but this did not help.
@kellerjd, did Mcafee come with a solution?
I have not worked with Agent Handlers yet, but it is my understanding that they need direct access to your ePO SQL instance.
Do you have a route to your SQL server open to and from the Agent Handler in the DMZ?
Hope that helps.
You completly right, you have to have port 1433 to the SQL server open.
I found out just after I posted my first reply to this thread.
Now i can confirm this works.
thanks for your input..
can you reiterate what ports you had to open please?
I must admit, I played around with the handler in a DMZ for a while and got nowhere.
Can you write down the steps for putting an agent handler in the DMZ please starting from the install?
Wish I could help some more. Right now, I am shooting blanks. I have everything setup, it looks good, but for whatever reason my test laptop will not connect to the AH. I have a email into my McAfee Rep asking for more help since Tier 1 is worthless right now.