0 Replies Latest reply on Aug 19, 2009 1:39 PM by bluehaired

    EPO 4.0 and Acronis Backup & Restore v10

      Hello all.

      We are experiencing issues with Mcafee EPO 4.0 on a Windows 2003 server.
      We are receving the error messages below.

      Error code: 36
      Module: 64
      LineInfo: 97675718d2b52ce4
      Fields: path :domain\domainid
      Message: Failed to set the logon information for the backup location.
      Error code: 20
      Module: 4
      LineInfo: f35f747b3b21fabf
      Fields: function : WNetAddConnection3W, filename : \\server1\acronisbackupsMessage: File I/O error.
      Error code: 65520
      Module: 0
      LineInfo: bd28fdbd64edb8b9
      Fields: code : 2147943746
      Message: Either a required impersonation level was not provided, or the provided impersonation level is invalid

      We contacted suppport but all they could do was point us to two support articles that did NOT fix the issue. We already have ABR v10 running on two Windows 2008 and one Windows 2003 servers without issue. We didn't start having this issue until we installed ABR v10 on our EPO 4.0 box. So for now we will revert back to the Acronis Echo 8.163 version we were running before.

      Is anyone else out here having this issue? We may hold off upgrading any other of our systems to Acronis Backup v10.

      Thanks in advance.