0 Replies Latest reply on Jun 21, 2017 8:45 AM by mrbeatnik

    Agent doesn't upload status immediately after performing an update task

    mrbeatnik

      Hi all,

       

      I have a compliance summary that reports on something simple:

      - Criteria = DAT is within 2 version of repository

      - Filter = Last communication within 1 day

       

      The problem is, when a machine is *just* switched on, it may have an out of date DAT.

      It updates the DAT within a few minutes, but it fails to tell ePO that it has now updated until the next Agent to Server communication (which could be up to 1 hour).

       

      This means it shows on the compliance report as non-compliant.

      If I was an automated server task to email a technician to fix non-compliant machines, it may inform them about this machine, and when the user visits, it is now up to date.

       

      Can I either:

      - Ensure that any update task immediately sends the information back to the server so the server knows it is compliant.

      OR

      - Create the query to exclude machines that have only been switched on for an hour?

       

      Thanks