This content has been marked as final. Show 1 reply
First thing I have to say, upgrade to ePO 4.5 when you can because there's a ton more variables you can include in your email alerts. But in this case, it's possible the virus couldn't be removed because it's in memory. Usually with those types of alerts, we boot up the infected system with a bootable USB flash drive that has WinPE installed, and then run the command line scanner that McAfee provides in their SuperDAT files.