0 Replies Latest reply on Jul 24, 2009 9:53 AM by lettegrl

    HIPS install error

      Ive upgraded epo from 3.6 to 4.0, trying to install HIPS on clients and receiving error:
      can anyone help..where should i begin

      clientlog:

      Friday, July 24, 2009 9:07:03 AM Info Updater Downloading PkgCatalog.z.
      Friday, July 24, 2009 9:07:03 AM Info Updater Verifying PkgCatalog.z.
      Friday, July 24, 2009 9:07:03 AM Info Updater Extracting PkgCatalog.z.
      Friday, July 24, 2009 9:07:03 AM Info Updater Loading update configuration from: PkgCatalog.xml
      Friday, July 24, 2009 9:07:04 AM Info Updater Verifying V2engdet.mcs.
      Friday, July 24, 2009 9:07:04 AM Info Updater Product(s) running the latest Engine.
      Friday, July 24, 2009 9:07:04 AM Info Updater Downloading PkgCatalog.z.
      Friday, July 24, 2009 9:07:04 AM Info Updater Verifying PkgCatalog.z.
      Friday, July 24, 2009 9:07:04 AM Info Updater Extracting PkgCatalog.z.
      Friday, July 24, 2009 9:07:04 AM Info Updater Loading update configuration from: PkgCatalog.xml
      Friday, July 24, 2009 9:07:05 AM Info Updater Verifying V2datdet.mcs.
      Friday, July 24, 2009 9:07:05 AM Info Updater Product(s) running the latest DATs.
      Friday, July 24, 2009 9:07:05 AM Info Updater Verifying NavDet.McS.
      Friday, July 24, 2009 9:07:05 AM Info Updater Searching available updates for NAV Plugin.
      Friday, July 24, 2009 9:07:05 AM Info Updater Verifying AgtMetaDet.McS.
      Friday, July 24, 2009 9:07:05 AM Info Updater Searching available updates for McAfee Agent Plugin.
      Friday, July 24, 2009 9:07:05 AM Info Updater Product(s) running the latest Plugin.
      Friday, July 24, 2009 9:07:05 AM Info Updater Verifying HIP_ClientDetect.mcs.
      Friday, July 24, 2009 9:07:05 AM Info Updater Can't open the specified registry key. Not enough rights or key does not exist.
      Friday, July 24, 2009 9:07:05 AM Info Updater Verifying EceptCntDet.mcs.
      Friday, July 24, 2009 9:07:06 AM Info Updater Verifying HIP_ClientDetect.mcs.
      Friday, July 24, 2009 9:07:06 AM Info Updater Can't open the specified registry key. Not enough rights or key does not exist.
      Friday, July 24, 2009 9:07:06 AM Info Updater Verifying Mase_Det.Mcs.
      Friday, July 24, 2009 9:07:06 AM Info Updater Verifying PUPDet.mcs.
      Friday, July 24, 2009 9:07:06 AM Info Updater Verifying AUEngineContentDetection.McS.
      Friday, July 24, 2009 9:07:09 AM Info Updater Update Finished

      Thanks...