7 Replies Latest reply on Mar 25, 2010 8:59 PM by jstanley

    When I'm trying to uninstall the EPO the wizard performs a rolling back action

      When I'm tring to uninstall the EPO the wizard performs a rolling back action receiving this error:

      Setup has encountered the error:

      FAILURE: In ServiceStopService to stop service [MCAFEETOMCATSRV] with return code [-1]. Failed in InstallScript file [C:\CodeBases\isdev\Script\ISRT\Src\Service.rul] line number [417] with error code [-1].

      For more information, search for the error in the EPO400-Install-MSI.LOG file, located in the logged-on user’s Temp directory.
      (Note: Close Setup before searching this log file to ensure all data is written to it.)

      Depending on the error, more information may be available in the log files listed below.

      In the logged-on user’s Temp directory:

      EPO400-CommonSetup.log
      EPO400-Troubleshoot\Orion Framework\core-install.log
      EPO400-Troubleshoot\Mercury Framework\epo-install.log
      EPO400-Troubleshoot\TomcatLogs\epo.log
      EPO400-Troubleshoot\Apache2Logs\errorlog.*
      EPO400-Troubleshoot\DBLogs\*.log

      Please Help Me!!!!!:confused::confused::confused::confused: