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Have you unchecked "Accept connections only from the ePO server" in the agent policy under general an checked "Enable remote access to log " under logging?
Yes, it's checked. This is the reason? Ok, I will uncheck and see how it is going to work. Can you tell me this setting will affect anything else?
Thanks for your great idea!
I just find following message in my agent log.
#3880 LstnSvr CAsyncSocket:: DoAccept for event: FD_ACCEPT
#3880 LstnSvr [Port Blocking] Connection from 10.10.50.100 is rejected
10.10.50.100 is my computer's ip add, I open IE and try to launch the Agent log of my own computer.
If the option "Accept connections only from the ePO server" is checked, agent accepts only connections from the ePO server. If you want to view the agent log from your computer, you must uncheck this option.
AKL, many thanks, I unchecked the option, now log viewing is good to go!