4 Replies Latest reply on May 31, 2017 9:37 AM by tao

    Uninstall agent installed with old EPolicyOrchestrator (not currently working)

    david.sanchez

      Hi,

       

      we have an issue trying to install the McAfee Agent from ePolicy Orchestrator 5.3.2, because there happens to be several systems with the McAfee Installed under an old ePolicy Orchestrator 4.5 and referenced to the old server wich doesn't exist any more.

      The problem is that when I try to deploy the agent in those systems they already have the Agent and there is a conflict.

       

      I didn't manage to uninstall the agent by scriptign as the are EPO Managed and the services cannot be stopped.

      I tried with  msiexec and frminst.exe with no success.

       

      Any Idea about how to solve this issue?

      How can I uninstall the Agent if the ePolicy from which it was installed, doesn't exist any more?

      Can I just tell the Agent that the server is now another one?

       

      Thank you in advance.