2 Replies Latest reply on May 28, 2017 8:08 AM by exbrit

    Macafee installation failure

    aizna

      windows 10 (x64)

       

      Installation of MacAfee Total Protection give an error in logs :

       

      05/28/2017 03:44:05 PM$ -- (Information)$ [Setup_serial_9d]$ CSIS Setup Launched

      05/28/2017 03:44:05 PM$ -- (Information)$ [Setup_serial_9d]$ The AP path is: C:\Users\aizna\AppData\Local\Temp\McInstallTemp\SelfProtect\Win32

      05/28/2017 03:44:05 PM$ -- (Information)$ [Setup_serial_9d]$ The AP64 path is: C:\Users\aizna\AppData\Local\Temp\McInstallTemp\SelfProtect\Win64

      05/28/2017 03:44:05 PM$ -- (Information)$ [Setup_serial_9d]$ GetResData - 'CSISRes.cab'

      05/28/2017 03:44:05 PM$ -- (Information)$ [Setup_serial_9d]$ Processing Resource: CSISRes.cab

      05/28/2017 03:44:05 PM$ -- (Information)$ [Setup_serial_9d]$ ExtractFile - 'C:\Users\aizna\AppData\Local\Temp\McInstallTemp\CSISRes.cab', Size: 26135

      05/28/2017 03:44:05 PM$ -- (Error)$ [Setup_serial_9d]$ Failed to extract a file.C:\Users\aizna\AppData\Local\Temp\McInstallTemp\CSISRes.cab. Error code: -2147024893

      05/28/2017 03:44:05 PM$ -- (Information)$ [Setup_serial_9d]$ GetResData - 'CSIS32.cab'

      05/28/2017 03:44:05 PM$ -- (Information)$ [Setup_serial_9d]$ Processing Resource: CSIS32.cab

      05/28/2017 03:44:05 PM$ -- (Information)$ [Setup_serial_9d]$ ExtractFile - 'C:\Users\aizna\AppData\Local\Temp\McInstallTemp\CSIS32.cab', Size: 29807575

      05/28/2017 03:44:13 PM$ -- (Error)$ [Setup_serial_9d]$ Failed to extract a file.C:\Users\aizna\AppData\Local\Temp\McInstallTemp\CSIS32.cab. Error code: -2147024893

      05/28/2017 03:44:13 PM$ -- (Information)$ [Setup_serial_9d]$ GetResData - 'APWINLOGO.cab'

      05/28/2017 03:44:13 PM$ -- (Information)$ [Setup_serial_9d]$ Processing Resource: APWINLOGO.cab

      05/28/2017 03:44:13 PM$ -- (Information)$ [Setup_serial_9d]$ Inside name allocation for AP.cab

      05/28/2017 03:44:13 PM$ -- (Information)$ [Setup_serial_9d]$ ExtractFile - 'C:\Users\aizna\AppData\Local\Temp\McInstallTemp\SelfProtect\Win32\APWINLOGO.ca b', Size: 2087773

      05/28/2017 03:44:14 PM$ -- (Error)$ [Setup_serial_9d]$ Failed to extract a file.C:\Users\aizna\AppData\Local\Temp\McInstallTemp\SelfProtect\Win32\APWINLOG O.cab. Error code: -2147024893

      05/28/2017 03:44:14 PM$ -- (Information)$ [Setup_serial_9d]$ GetResData - 'AP64WINLOGO.cab'

      05/28/2017 03:44:14 PM$ -- (Information)$ [Setup_serial_9d]$ Processing Resource: AP64WINLOGO.cab

      05/28/2017 03:44:14 PM$ -- (Information)$ [Setup_serial_9d]$ Inside name allocation for AP64.cab

      05/28/2017 03:44:14 PM$ -- (Information)$ [Setup_serial_9d]$ ExtractFile - 'C:\Users\aizna\AppData\Local\Temp\McInstallTemp\SelfProtect\Win64\AP64WINLOGO. cab', Size: 2752937

      05/28/2017 03:44:15 PM$ -- (Error)$ [Setup_serial_9d]$ Failed to extract a file.C:\Users\aizna\AppData\Local\Temp\McInstallTemp\SelfProtect\Win64\AP64WINL OGO.cab. Error code: -2147024893

      05/28/2017 03:44:15 PM$ -- (Information)$ [Setup_serial_9d]$ Serial number comes from filename. /serial:

      05/28/2017 03:44:15 PM$ -- (Information)$ [Setup_serial_9d]$ Passed in commandline is defined as: '/serial:MySerial'

      05/28/2017 03:44:15 PM$ -- (Information)$ [Setup_serial_9d]$ The commandline McEmbedCabExtractor is using: '/serial:MySerial'