0 Replies Latest reply on May 28, 2017 2:37 AM by a2wa2

    scan client agents with tcp and udp instead of ping


      Hello dear friends

      I need to scan my computer agents with tcp and udp in addition to ping, because some of my clients are exist in  reality but I do not have their ping and when I ping them it shows the host not exist.

      can I change the configuration to scan computers with udp and tcp instead of ping. because when ever I do not have ping  of my computers , in epo when I deploy the agent in server task log it indicates me this (Failed to authenticate with remote system, system error: The network path was not found ). how can I fix this problem? how can I use tcp and udp for scan clients?