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Have you tried opening up the agent monitor on the client, then doing an agent wakeup call to that machine and see if the client picks it up ? also do it the other way round, do a collect/send props from the client and see if it can contact ?
If they cant then it could be something like a firewall in between, or firewall on the clients ?
If you look in the agent logs, are the clients looking for the correct ePO server ?