1 2 Previous Next 12 Replies Latest reply on Aug 28, 2009 11:43 AM by jcl43

    ePO update installer fails to run

      I work for a state dept. and we get our ePO updates pushed. However, every time ePO needs updating the .msi file cannot run without having admin rights. So when ever a user logs in the installer tries to run, cant, and errors out. The installer tries to run out of the Common Framework directory, and the permissions on that are set to Everyone with read only access. The issue can be resolved temporarily by changing the permissions to either have read/execute or Authenticated Users with modify rights (our standard). However, once the installer runs the permissions get changed back to Everyone with read only. The ePO administrator seems to think that it has something to do with the way our image is setup, but after reviewing the kb article here:

      https://kc.mcafee.com/corporate/index?page=content&id=KB59954&actp=search&search id=1241455709697

      it seems that it is an issue with the way the embedded credentials are setup. Is there any way to resolve this permanently? I appreciate all advice.

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