0 Replies Latest reply on May 4, 2009 6:09 AM by bostjanc

    Mcafee McShield service problem

    bostjanc
      Greetings!

      We have installed Mcafee Agent 4.0 and Viruscan Enterprise 8.7 on a machine with 2003SRV OS. After lots of problems (error 1920, error fffff9bf @ 3) I finnally managed to install it, but now I have a problem that OSA is disabled. Scan version of Viruscan is 5301.4018 and Dat Engine is 5604.0000.

      The problem is, if I start the service Mcafee McShield I get a mesage:
      The Mcafee McShield service on Local Computer started and then stopped. Some services stop automatically if they have no work to do, for example, the Performance Logs and Alerts srvice.

      I don't believe this service must be "on pause", because on other computers where OS 2003 srv is installed the Viruscan Tray icon isn't marked with RED line (which means that OSA isn't working).

      Can anyone plz help me to solve this problem.

      Thanks