1 Reply Latest reply on May 18, 2017 6:34 AM by tao

    Outlook freezes when an email arrives

    g0nz0uk

      Hello,

       

      We use Outlook 2013 and Mcafee 8.8 (1804) and the 5.0.4.283 agent.

       

      When an email arrives Mcafee will scan the email, but lately Outlook will freeze while this happens and the "Mcafee Process Validation Service" in task manager hits about 30% on the CPU.

       

      If I turn off the "On-Delivery Email Scanner" all is ok, if I turn off any of the individual settings within that I get the same issues.

       

      Please advise.

       

      Thanks