2 Replies Latest reply on May 12, 2017 11:26 AM by catdaddy

    Windows update blocking LiveSafe

    justinpcarr

      My Dell XPS has just installed the following updates:

       

      2017-05 Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4019472)

      Windows Malicious Software Removal Tool for Windows 8, 8.1, 10 and Windows Server 2012, 2012 R2, 2016 x64 Edition - May 2017 (KB890830)

      2017-05 Security Update for Adobe Flash Player for Windows 10 Version 1607 for x64-based Systems (KB4020821)

      Security Update for Microsoft Word 2010 (KB3191843) 64-Bit Edition

      Security Update for Microsoft Office 2010 (KB3118310) 64-Bit Edition

      Security Update for Microsoft Office 2010 (KB3191899) 64-Bit Edition

       

      and now my McAfee LiveSafe, which came with the laptop and is still valid, is being blocked by Windows 10 saying the published is unverified. I can't remove the publisher name from the unverified list as the remove button is greyed out. Incidentally a lot of other antivirus programs listed as unverified.

       

      I've been in touch with McAfee and they remotely tried to fix the issue but said it's wasn't a McAfee software problem

      I've been in touch with Dell and after much ado they did a system restore which temporarily resolved the issue until the windows updates were installed again.

      I've posted in the Microsoft community and they say McAfee needs to be updated.

       

      When I click on the properties of the file McUICnt.exe, then click on digital signatures, then click details it shows this message: A certificate was explicitly revoked by it's issuer.

       

      I would be grateful for any assitance.

       

      Justin Carr