1 Reply Latest reply on Jun 2, 2017 5:53 AM by Fademidun

    ePO, Agent Handler and DMZ

    Fademidun

      Hi All,

       

      ePO Server W2K8 R2 + SQL 2008

      MA - 5.x

      AH - Win2K8 R2

       

      Can someone please share their knowledge on DMZ connectivity and updates issues. We have an environment with DMZ communicating via Agent Handler (AH).

       

      Over 30 servers in DMZ, all deployed in same way but only few about 10 are visible in ePO with DAT/Agent up-to-date

       

      If this servers updating fine through AH suddenly stopped updating/communicating and now all not managed, nothing has changed on both sides (client, ePO, AH and FW) where do I start from?

       

      I have checked the log on ePO Server log with some error bot not really relevant as the proposed solution suggested Drepo which we already have in place - see details below

       

      Has anyone had this issues before or any help on DMZ will be really helpful

       

      Error from server log:

      20170511143118 E #06188 NAIMSERV naSPIPE.cpp(338): Failed to connect to 192.168.10.70:8081, network error was 10061

      20170511143118 E #09196 NAIMSERV naSPIPE.cpp(338): Failed to connect to 192.168.10.71:8081, network error was 10061

      20170511143119 E #08836 NAIMSERV naSPIPE.cpp(338): Failed to connect to 192.168.11.70:8081, network error was 10061

      20170511143119 E #08248 NAIMSERV naSPIPE.cpp(338): Failed to connect to 192.168.10.62:8081, network error was 10061

      20170511143119 E #05472 NAIMSERV naSPIPE.cpp(338): Failed to connect to 192.168.11.22:8081, network error was 10061

       

      This error (network error was 10061) refer to this solution but didn't apply to my case and as said earlier we already have D/Repo in place

      McAfee Corporate KB - Failed to connect to ePO:port, network error was 10061 (unable to replicate to an ePolicy Orchestr… https://kc.mcafee.com/corporate/index?page=content&id=KB58747

       

       

      Thanks

        • 1. Re: ePO, Agent Handler and DMZ
          Fademidun

          This is now been resolved.

           

          Installed new AH, assigned this to the DMZ, open port for this new AH and ePO server

          Created and download new installation package, logon to each server in DMZ and run the new package and was good.

           

          The advise to create and download new package after installed and configured new AH came from ePO support guy - Very good guy

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