Anything in the Server_.log of the ePO server or Agent Handler server regarding the lost of communication?
It seems not as two technicians were not able to find anything that gave a hint to why it failed.
But it only was 1st level so maybe they didn´t see it.
Can you provide me the following information
Epo version running ?
Did you go through the release notes of agent 5.0.5 just to be sure it is compatible with the product and OS ?
Is VSE installed on the DMZ agent handler ?
Did you check access protection logs ? If at all AP is blocking any McAfee agent processes ?
ePO is 5.3.2 as mentioned above.
We have 5.0.5 running on several nodes with no problem. It´s Win Server 2008 R2, so yes it´s supported.
Yes VSE is also installed on the AH. Version 8.8 P9.
No I did not check these logs and now they are gone. This is a productive machine so I really wouldn´t like to go through all the process again.
So I tested with 5.0.6 and am having the same issues. Reverting back to 5.0.4 and everything is fine again.
What the hell did they change and why is it not communicated?
McAfee Support whants me to have unprotected systems in my DMZ for testing - this is hilarious.
Can anyone help here?