1 2 Previous Next 17 Replies Latest reply on May 10, 2017 9:46 AM by exbrit

    Website Redirect

    allen61

      Hi, I logged a call with McAfee because I was getting a redirect from ebay.co.uk to www.freenom.link

       

      The first technician could not solve the problem, so I asked if , under my contract, McAfee should be able to fix it. It was very difficult to get a direct answer. He did however work very hard.

       

      I contacted the Total Satisfaction Team who were unable to help. They indicated that it was not something McAfee was able to fix and that I should contact my computer manufacturer.

       

      This sounds wrong to me, I have the Live Safe product and it looks like malware. I asked the second tech how to escalate and was told she would do it for me but I've heard nothing.

       

      Anyone have a viewpoint.

       

      Best

      Allen

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