5 Replies Latest reply on Jun 9, 2017 12:12 AM by nipat.s@g-able.com

    Cannot Deploy Endpoint Security on Windows 7, 8.1. 10

    nipat.s@g-able.com

      I've install ePO 5.3.2 then deploy McAfee Agent using SCCM successfully. After that, I deploy Endpoint Security from Platform, Threat Prevention, Adaptive Threat Prevention, Firewall, and Web Control consequently. All Endpoint Security Deployment has failed with unknown error. the error trace as below. Can I see other log to investigate for this error or this is known deployment error?

       

      Thank you

       

      2017-05-09 11:32:03 E #6188 CmdPrsr Error trace:

      2017-05-09 11:32:03 E #6188 Thread [Main thread]->

      2017-05-09 11:32:03 E #6188 SessMgr [SessionManager::runScript:C:\ProgramData\McAfee\Agent\update\InstallMain.McS]- >

      2017-05-09 11:32:03 E #6188 ScrptExe [Executing section ScriptMain]->

      2017-05-09 11:32:03 E #6188 ScrptExe [Call]->

      2017-05-09 11:32:03 E #6188 ScrptExe [Executing section InstallAllProducts]->

      2017-05-09 11:32:03 E #6188 ScrptExe [LoopIf]->

      2017-05-09 11:32:03 E #6188 ScrptExe [Executing section InstallProduct]->

      2017-05-09 11:32:03 E #6188 ScrptExe [CallIf]->

      2017-05-09 11:32:03 E #6188 ScrptExe [Executing section ContinueProductInstallation]->

      2017-05-09 11:32:03 E #6188 ScrptExe [CallIf]->

      2017-05-09 11:32:03 E #6188 ScrptExe [Executing section ScriptInstall]->

      2017-05-09 11:32:03 E #6188 ScrptExe [Call]->

      2017-05-09 11:32:03 E #6188 ScrptExe [Executing section RunInstallScript]->

      2017-05-09 11:32:03 E #6188 ScrptExe [Line 1988: RunScript dwRet = C:\ProgramData\McAfee\Agent\\Current\ENDP_WP_1050\Install\0000\WebControlInstal l.mcs, ScriptMain]->

      2017-05-09 11:32:03 E #6188 ScrptExe [Executing section ScriptMain]->

      2017-05-09 11:32:03 E #6188 ScrptExe [CallIf]->

      2017-05-09 11:32:03 E #6188 ScrptExe [Executing section InstallDependency]->

      2017-05-09 11:32:03 E #6188 ScrptExe [Call]->

      2017-05-09 11:32:03 E #6188 ScrptExe [Executing section SetUpDependencyInstallation]->

      2017-05-09 11:32:03 E #6188 ScrptExe [Line 643: RunScript bSetup = C:\ProgramData\McAfee\Agent\\Current\ENDP_GS_1050\CommonDet.mcs, CC_GetWindowsPlatform]->

      2017-05-09 11:32:03 E #6188 CmdPrsr Parse error line 50 column 0: expected ,

      2017-05-09 11:32:03 E #6188 CmdPrsr Error trace:

      2017-05-09 11:32:03 E #6188 Thread [Main thread]->

      2017-05-09 11:32:03 E #6188 SessMgr [SessionManager::runScript:C:\ProgramData\McAfee\Agent\update\InstallMain.McS]- >

      2017-05-09 11:32:03 E #6188 ScrptExe [Executing section ScriptMain]->

      2017-05-09 11:32:03 E #6188 ScrptExe [Call]->

      2017-05-09 11:32:03 E #6188 ScrptExe [Executing section InstallAllProducts]->

      2017-05-09 11:32:03 E #6188 ScrptExe [LoopIf]->

      2017-05-09 11:32:03 E #6188 ScrptExe [Executing section InstallProduct]->

      2017-05-09 11:32:03 E #6188 ScrptExe [CallIf]->

      2017-05-09 11:32:03 E #6188 ScrptExe [Executing section ContinueProductInstallation]->

      2017-05-09 11:32:03 E #6188 ScrptExe [CallIf]->

      2017-05-09 11:32:03 E #6188 ScrptExe [Executing section ScriptInstall]->

      2017-05-09 11:32:03 E #6188 ScrptExe [Call]->

      2017-05-09 11:32:03 E #6188 ScrptExe [Executing section RunInstallScript]->

      2017-05-09 11:32:03 E #6188 ScrptExe [Line 1988: RunScript dwRet = C:\ProgramData\McAfee\Agent\\Current\ENDP_WP_1050\Install\0000\WebControlInstal l.mcs, ScriptMain]->

      2017-05-09 11:32:03 E #6188 ScrptExe [Executing section ScriptMain]->

      2017-05-09 11:32:03 E #6188 ScrptExe [CallIf]->

      2017-05-09 11:32:03 E #6188 ScrptExe [Executing section InstallDependency]->

      2017-05-09 11:32:03 E #6188 ScrptExe [Call]->

      2017-05-09 11:32:03 E #6188 ScrptExe [Executing section SetUpDependencyInstallation]->

      2017-05-09 11:32:03 E #6188 ScrptExe [Line 645: RunScript bSetup = C:\ProgramData\McAfee\Agent\\Current\ENDP_GS_1050\CommonDet.mcs, SetIsInstall]->

      2017-05-09 11:32:03 E #6188 CmdPrsr Parse error line 50 column 0: expected ,

      2017-05-09 11:39:52 E #11652 CmdPrsr Error trace:

      2017-05-09 11:39:52 E #11652 Thread [Main thread]->

      2017-05-09 11:39:52 E #11652 SessMgr [SessionManager::runScript:C:\ProgramData\McAfee\Agent\update\InstallMain.McS]- >

      2017-05-09 11:39:52 E #11652 ScrptExe [Executing section ScriptMain]->

      2017-05-09 11:39:52 E #11652 ScrptExe [Call]->

      2017-05-09 11:39:52 E #11652 ScrptExe [Executing section InstallAllProducts]->

      2017-05-09 11:39:52 E #11652 ScrptExe [LoopIf]->

      2017-05-09 11:39:52 E #11652 ScrptExe [Executing section InstallProduct]->

      2017-05-09 11:39:52 E #11652 ScrptExe [Call]->

      2017-05-09 11:39:52 E #11652 ScrptExe [Executing section IsProductInstalledUsingDetectionScript]->

      2017-05-09 11:39:52 E #11652 ScrptExe [Line 2055: RunScript dwRet = C:\ProgramData\McAfee\Agent\\Current\ENDP_FW_1050\FirewallDet.mcs, IsProductInstalled]->

      2017-05-09 11:39:52 E #11652 CmdPrsr Parse error line 51 column 0: expected ,

      2017-05-09 11:40:21 E #10600 CmdPrsr Error trace:

      2017-05-09 11:40:21 E #10600 Thread [Main thread]->

      2017-05-09 11:40:21 E #10600 SessMgr [SessionManager::runScript:C:\ProgramData\McAfee\Agent\update\InstallMain.McS]- >

      2017-05-09 11:40:21 E #10600 ScrptExe [Executing section ScriptMain]->

      2017-05-09 11:40:21 E #10600 ScrptExe [Call]->

      2017-05-09 11:40:21 E #10600 ScrptExe [Executing section InstallAllProducts]->

      2017-05-09 11:40:21 E #10600 ScrptExe [LoopIf]->

      2017-05-09 11:40:21 E #10600 ScrptExe [Executing section InstallProduct]->

      2017-05-09 11:40:21 E #10600 ScrptExe [Call]->

      2017-05-09 11:40:21 E #10600 ScrptExe [Executing section IsProductInstalledUsingDetectionScript]->

      2017-05-09 11:40:21 E #10600 ScrptExe [Line 2055: RunScript dwRet = C:\ProgramData\McAfee\Agent\\Current\ENDP_GS_1050\CommonDet.mcs, IsProductInstalled]->

      2017-05-09 11:40:21 E #10600 CmdPrsr Parse error line 50 column 0: expected ,

      2017-05-09 11:40:21 E #10600 CmdPrsr Error trace:

      2017-05-09 11:40:21 E #10600 Thread [Main thread]->

      2017-05-09 11:40:21 E #10600 SessMgr [SessionManager::runScript:C:\ProgramData\McAfee\Agent\update\InstallMain.McS]- >

      2017-05-09 11:40:21 E #10600 ScrptExe [Executing section ScriptMain]->

      2017-05-09 11:40:21 E #10600 ScrptExe [Call]->

      2017-05-09 11:40:21 E #10600 ScrptExe [Executing section InstallAllProducts]->

      2017-05-09 11:40:21 E #10600 ScrptExe [LoopIf]->

      2017-05-09 11:40:21 E #10600 ScrptExe [Executing section InstallProduct]->

      2017-05-09 11:40:21 E #10600 ScrptExe [CallIf]->

      2017-05-09 11:40:21 E #10600 ScrptExe [Executing section IsLanguageDifferentCheck]->

      2017-05-09 11:40:21 E #10600 ScrptExe [Call]->

      2017-05-09 11:40:21 E #10600 ScrptExe [Executing section GetProductLanguageUsingDetectionScript]->

      2017-05-09 11:40:21 E #10600 ScrptExe [Line 2098: RunScript dwRet = C:\ProgramData\McAfee\Agent\\Current\ENDP_GS_1050\CommonDet.mcs, GetInstalledLanguage]->

      2017-05-09 11:40:21 E #10600 CmdPrsr Parse error line 50 column 0: expected ,

      2017-05-09 11:40:43 E #12224 ScrptExe Error trace:

      2017-05-09 11:40:43 E #12224 Thread [Main thread]->

      2017-05-09 11:40:43 E #12224 SessMgr [SessionManager::runScript:C:\ProgramData\McAfee\Agent\update\InstallMain.McS]- >

      2017-05-09 11:40:43 E #12224 ScrptExe [Executing section ScriptMain]->

      2017-05-09 11:40:43 E #12224 ScrptExe [Call]->

      2017-05-09 11:40:43 E #12224 ScrptExe [Executing section InstallAllProducts]->

      2017-05-09 11:40:43 E #12224 ScrptExe [LoopIf]->

      2017-05-09 11:40:43 E #12224 ScrptExe [Executing section InstallProduct]->

      2017-05-09 11:40:43 E #12224 ScrptExe [CallIf]->

      2017-05-09 11:40:43 E #12224 ScrptExe [Executing section ContinueProductInstallation]->

      2017-05-09 11:40:43 E #12224 ScrptExe [CallIf]->

      2017-05-09 11:40:43 E #12224 ScrptExe [Executing section ScriptInstall]->

      2017-05-09 11:40:43 E #12224 ScrptExe [Call]->

      2017-05-09 11:40:43 E #12224 ScrptExe [Executing section RunInstallScript]->

      2017-05-09 11:40:43 E #12224 ScrptExe [Line 1988: RunScript dwRet = C:\ProgramData\McAfee\Agent\\Current\MAR_____1000\Install\0000\MAR_check.McS, ScriptMain]->

      2017-05-09 11:40:43 E #12224 ScrptExe [Executing section ScriptMain]->

      2017-05-09 11:40:43 E #12224 ScrptExe [CallIf]->

      2017-05-09 11:40:43 E #12224 ScrptExe [Executing section MngDependencies]->

      2017-05-09 11:40:43 E #12224 ScrptExe [CallIf]->

      2017-05-09 11:40:43 E #12224 ScrptExe [Executing section MngDependenciesPerWindows]->

      2017-05-09 11:40:43 E #12224 ScrptExe [CallIf]->

      2017-05-09 11:40:43 E #12224 ScrptExe [Executing section InstallENSDepend]->

      2017-05-09 11:40:43 E #12224 ScrptExe [Call]->

      2017-05-09 11:40:43 E #12224 ScrptExe [Executing section InstallENS105Depend]->

      2017-05-09 11:40:43 E #12224 ScrptExe [CallIf]->

      2017-05-09 11:40:43 E #12224 ScrptExe [Executing section InstallTP105Depend]->

      2017-05-09 11:40:43 E #12224 ScrptExe [Call]->

      2017-05-09 11:40:43 E #12224 ScrptExe [Executing section InstallDepend]->

      2017-05-09 11:40:43 E #12224 ScrptExe [Call]->

      2017-05-09 11:40:43 E #12224 ScrptExe [Executing section RunDependencyInstallScript]->

      2017-05-09 11:40:43 E #12224 ScrptExe [Line 927: RunScript dwRet = C:\ProgramData\McAfee\Agent\\Current\ENDP_AM_1050\Install\0000\ThreatPrevention Install.mcs, ScriptMain]->

      2017-05-09 11:40:43 E #12224 ScrptExe [Executing section ScriptMain]->

      2017-05-09 11:40:43 E #12224 ScrptExe [CallIf]->

      2017-05-09 11:40:43 E #12224 ScrptExe [Executing section UninstallDependency]->

      2017-05-09 11:40:43 E #12224 ScrptExe [RunAppWait]->

      2017-05-09 11:40:43 E #12224 ScrptExe Failed to invoke the application - error: 2