9 Replies Latest reply on May 2, 2017 10:56 PM by allan.preston

    False Positive: JTI/Suspect!131076

    allan.preston

      Two files, nfapi.dll, and nfapinet.dll are triggering false positives and automatic deletion which is breaking my ethernet card drivers in Windows 10.

       

      Unfortunately they don't meet the criteria for a submission, as in they are showing as JTI/Suspect!131076 and not "Artemis", nor do they have a 12 digit number. Therefore I cannot work out how to submit them to McAfee.

       

      McAfee keeps deleting them, even though I have white listed them (File exemption), so it is basically ignoring my exemptions. This is not a tolerable situation.

       

      Please advise.