I would need a bit more information, first of all in what circumstances are you getting this error message, is your True Key app still working despite this error, are you able to login.
Also please let me know what operating system are you running (Windows, MAC) and version. What is the version of True Key.
OK, thank you.
Windows 10 Pro Version 1607 Build 14393.1066
About True Key, I do not know. In the Program Files Folder there is a Intel directory and in that directory there is a True Key folder. The folder has a lot of subfolders but all of them are empty.
My understanding is that TrueKey was installed by the manufacturer of laptop, Lenovo. In fact my E570 has a sensor for fingertips.
I honestly have no idea what is TrueKey for (a security program, to my undestanding).
I am a little bit confuse. The error occurs in the Event Manager every time I startup.
I assume I have a license too since I purchased the PC from manufacturer, but I have no idea where to find it.
You can open your McAfee UI and click on Navigation/Features/and it should be listed if you have yet to install it.
True Key auto-saves and enters your passwords, so you don't have to.
Remove the hassle of multiple passwords. True Key™ by Intel Security instantly unlocks your apps, websites and devices using attributes that are unique to you such as your face, fingerprint or 2nd device.
I was not able to find McAfee UI but I found TrueKey in Program folder. It is really strange: I had a TrueKey folder empty in Intel Security and a valid installation in TrueKey folder. Anyway, I tried to uninstall it to install it again, but when I press REMOVE it tells me to close the browser (there is no browser open) and then says "Oops, something goes wrong). I suspect the installation is damaged. Where I can find the license number?
You can right click on your Red McAfee Icon in the lower tray and open your McAfee UI.
I have no red McAfee icon there. I suspect only TrueKey is installed. And I cannot find a way to uninstall. And it is the McAfee version, not the Intel one. Just consider that such application was pre-installed in my system. Is there a tool to repair that installation?
Well, really it is BOTH Intel & McAfee on the remove screen... :/ Even more confused