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    Windows 10 build 1703 and Agent 5.0.5 installation fails

    harris_s

      Hi,

       

      Our Windows 10 machines have updated to the latest creator update, unfortunately as a result all of our agents have stopped communicating with the epo server. I was using agent 4.8.0.1938. At the moment the computers have no mcafee products on them and I'm unable to deply any agent to them (tried the latest 5.0.5). If I manually install the agent it does go on the computer but will still not communicate with the epo server. Am I missing something here, the technotes say that the agent and virusscan are compatible but they won't install. I had a similar issue when anniversary update came out.

       

      Anyone any ideas, having to use defender at the moment!

       

      Thanks in advance.

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