1 Reply Latest reply on Apr 2, 2009 3:27 AM by Maytee

    These error occur when trying to update epo 4.0 patch 2

      FAILURE: In LaunchAppAndWait while trying to run the following program:



      For more information, search for the error in the EPO400-Install-MSI.LOG file, located in the logged-on user’s Temp directory.

      (Note: Close Setup before searching this log file to ensure all data is written to it.)



      Depending on the error, more information may be available in the log files listed below.



      In the logged-on user’s Temp directory:



      EPO400-CommonSetup.log

      EPO400-Troubleshoot\Orion Framework\core-install.log

      EPO400-Troubleshoot\Mercury Framework\epo-install.log

      EPO400-Troubleshoot\TomcatLogs\epo.log

      EPO400-Troubleshoot\Apache2Logs\errorlog.*

      EPO400-Troubleshoot\DBLogs\*.log



      These log files are needed by Technical Support when troubleshooting installation issues.




      i install epo server on esx server using mssql 2005 on Windows 2003

      i update patch 1 successfully

      but when trying to update patch to it told me to see error in EPO400-Install-MSI.LOG at LaunchAppandwait i don't know why and how to fix it?

      plz help

      cheer

      the following URL for download error log

      " http://www.uploadd.com/download.aspx?pku=439BB58852R7GV6J[/url][6BM2OUUN7GHOI "