1 Reply Latest reply on Mar 17, 2009 3:06 PM by notime

    cann't unistall ePo 4.0.0.

      ePo 4.0.0 crashed. I tried to reinstalled it but it didn't work.
      I tried to uninstall it several times but it doesn't work.

      Few last lines of Log is given below:

      ....

      MMSI (s) (EC:20) [14:25:10:506]: Note: 1: 1725
      MSI (s) (EC:20) [14:25:10:506]: Product: McAfee ePolicy Orchestrator -- Removal failed.

      MSI (s) (EC:20) [14:25:10:522]: Cleaning up uninstalled install packages, if any exist
      MSI (s) (EC:20) [14:25:10:522]: MainEngineThread is returning 1602
      MSI (s) (EC:00) [14:25:10:522]: Destroying RemoteAPI object.
      MSI (s) (EC:28) [14:25:10:522]: Custom Action Manager thread ending.
      === Logging stopped: 17.3.2009 14:25:10 ===
      MSI (c) (BC:1C) [14:25:10:522]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
      MSI (c) (BC:1C) [14:25:10:522]: MainEngineThread is returning 1602
      === Verbose logging stopped: 17.3.2009 14:25:10 ===

      Please help