3 Replies Latest reply on Mar 18, 2009 9:21 AM by jmaxwell

    EPO 4.0 Patch serious problem

      Hi to all. I have EPO 4.0 P3 installed on one Windows 2008 Server. I have made a query to Active directory and all client computers appear on the console. The problem is that the client info like ip address does not appear on the console when i go to systems. The only machine that has that info there is the one that has epo installed. This is possible causing the following issues that i have:
      - cannot install agent remotely to clients (when i do a deploy agent he copies the files to the target machine, but after creating a install task to install agent and doing a wakeup agent nothing installs)
      - even after mannualy installing agent and virus scan on one machine also ip address of client does not appear on the epo console.
      - tags are not applied to clients.
      - when i try to do a "show agent log" i get one error that states that "cannot view xml input using xls stile" "catastrophic error"

      can anyone help me with this?? i have been all over this in the past days.

      all help will be apreciat