4 Replies Latest reply on Apr 19, 2017 4:24 PM by catdaddy

    Windows 10, failed Total Protection installation

    nivlaek

      I have a 64bit HP Workstation that has Win10 Professional upgraded from Windows 7 Pro. I have been dealing with McAfee running, not running. Starting, stopping. Scan, can't scan. etc.

       

      So, I uninstalled and have attempted multiple times to reinstall. I have run the MVT app and created 2 log files I will post. I also uninstalled every version Microsoft C++ Redistributable I had on my machine. (I wonder what headache that will cause me?). I then reinstalled the 64bit version of the 2015 Visual C++ files. I did not reinstall the 2005, 2008, 2013 versions. Do I need to? I also don't have Visual Studio, so I do not know if I need those installed either.

       

      McAfee attempts to remove any security threats, downloads the software and then promptly tells me that it cannot install ANY of the features that I paid for. Please try again.

       

      I am hoping someone can point me in the right direction.

       

      Thank you!