Being that the Mobile Malware is indeed handled differently. I will contact someone from the Mobile Malware Response Team on your behalf.
Your Escalated Ticket Number is as follows; Ticket #: AM000907 - Mobile Malware/Artemis!
Could you confirm if your issue has been resolved or if you need further assistance?
Dear friend, unfortunately none solution was presented to me so, the problem persists. In addition my Samsung Tablet is showing a similar problem, now within a pre-installed game (Shark).
I am very disappointed with McAfee. Thinking in request a refund of my signature and going to install another solution that really protect my apparatus.
Is those Artemis! false detections?
Hope any help.
I will reach out to a higher level Engineer to escalate your problem. Actually Steam/Minecraft/Foxhud gaming downloaders/unpackers are intially detected by most Security Applications, until they have been whitelisted. So you will be presented with the same issue in most cases.
As far as protecting your devices,McAfee is doing just that by blocking suspicious/unknown processes and files.
I will report back shortly.
I think I have located the proper resources to help resolve this case. Cattdaddy will know by tomorrow COB, if I've made a difference.
Please be informed that just as David stated,I just received the following correspondence. You can be assured that your issue is being dealt with, I hope this eases your concerns.
Hi Cliff and David,
Thank you for reporting this incident.
I have submitted a ticket to the Mobile Research Team for an investigation and necessary update as needed.
I will get back to you once its fully processed.
Sorry, I didn't understood whats is COB, or if it depends on me.
Today I received an e-mail with the following text: "The quicker you provide the *Default Message Application* the sooner we cab get this resolved."
What I do?
I apologize as I answer *Hundreds* of posts usually on a daily basis, and that particular one was in regards to another thread. What David meant was at the (COB) " Close of Buisness" Which the engineer is definitely checking into your detection.
In other words we have to wait to hear back from the Labs.