1 2 Previous Next 11 Replies Latest reply on Mar 11, 2009 8:01 AM by zahidhaseeb1978

    How Install ProtectionPilot?

      I have EPO version 4 installed and Mcafee 8.7i also ...........
      When i click Setup to install Protection Pilot it gives me an error


      You are attempting to upgrade from a product version that is not supported

      how can i install this software:(
        • 1. RE: How Install ProtectionPilot?
          jmaxwell
          Why are you trying to install both ePO and PP ? :confused: - I'm not surprised that you're seeing a conflict between them - ePO has superceded PP....

          Jim
          • 2. RE: How Install ProtectionPilot?
            Basically i have a EPO4 and agent installed at user side properly. i want to install VSE8.5i/8.7i at the client side. when i tried to remote deploy the Mcafee VSE8.7i or 8.5i i am unable to installed the Mcafee8.7i at client PC/User PC. (i pick the PC from the SYSTEM-->More Action-->Modify task on a single system-->Create new Task and select the VSE and then install imidiately)

            i even cant see the remote installation in the reporting either failed or completed
            • 3. RE: How Install ProtectionPilot?
              jmaxwell
              Can you post the relevant section of the remote agent log on the client PC ?

              Jim

              EDIT: - I also think this should have been posted in the ePO/PP Area - perhaps a MOd/Admin can move it ?
              • 4. RE: How Install ProtectionPilot?
                How can i send the relevant section of the remote agent log on the client PC ?
                • 5. RE: How Install ProtectionPilot?
                  jmaxwell


                  Cut and paste it into a post here.

                  Jim
                  • 6. RE: How Install ProtectionPilot?
                    Agent Subsystem 3/11/2009 3:58:17 PM Info Next policy enforcement in 5 minutes
                    Agent Subsystem 3/11/2009 3:58:17 PM Info Agent finished Enforcing policies
                    Management 3/11/2009 3:58:17 PM Info Enforcing Policies for McAfee Agent
                    Management 3/11/2009 3:58:16 PM Info Enforcing Policies for EPOAGENT3000
                    Management 3/11/2009 3:58:16 PM Info Enforcing Policies for EPOAGENT3000META
                    Agent Subsystem 3/11/2009 3:58:16 PM Info Agent Started Enforcing policies
                    Agent Monitor 3/11/2009 3:58:16 PM Detail Enforcing policies
                    Updater 3/11/2009 3:58:09 PM Info Verifying WindowsInstaller-KB893803-v2-x86.exe.
                    Updater 3/11/2009 3:58:08 PM Info Verifying VSE870.msi.
                    Updater 3/11/2009 3:58:08 PM Info Verifying UnInst.Ini.
                    Updater 3/11/2009 3:58:08 PM Info Verifying Uninstx64.exe.
                    Updater 3/11/2009 3:58:08 PM Info Verifying Uninst.exe.
                    Updater 3/11/2009 3:58:08 PM Info Verifying setup.ini.
                    Updater 3/11/2009 3:58:08 PM Info Verifying setupvse.exe.
                    Updater 3/11/2009 3:58:08 PM Info Verifying msistrings.bin.
                    Updater 3/11/2009 3:58:08 PM Info Installing VIRUSCAN8700.
                    Updater 3/11/2009 3:58:07 PM Info Loading update configuration from: PkgCatalog.xml
                    Updater 3/11/2009 3:58:07 PM Info Extracting PkgCatalog.z.
                    Updater 3/11/2009 3:58:07 PM Info Verifying PkgCatalog.z.
                    Updater 3/11/2009 3:58:07 PM Info Downloading PkgCatalog.z.
                    Updater 3/11/2009 3:58:06 PM Info Verifying VSE870Det.McS.
                    Updater 3/11/2009 3:58:05 PM Info Loading update configuration from: catalog.xml
                    Updater 3/11/2009 3:58:05 PM Info Extracting catalog.z.
                    Updater 3/11/2009 3:58:05 PM Info Verifying catalog.z.
                    Updater 3/11/2009 3:58:05 PM Info Initializing update...
                    Updater 3/11/2009 3:58:05 PM Info Checking update packages from repository ePO_FILESERVER.
                    Agent Subsystem 3/11/2009 3:58:04 PM Info Next policy enforcement in 5 minutes
                    Agent Subsystem 3/11/2009 3:58:04 PM Info Agent finished Enforcing policies
                    Scheduler 3/11/2009 3:58:04 PM Info Scheduler: Invoking task [NewTask1111]...
                    Scheduler 3/11/2009 3:58:04 PM Info The task New Task11 is deleted (ID=54)
                    Scheduler 3/11/2009 3:58:03 PM Info Added a new task NewTask1111 to Scheduler's task list
                    Management 3/11/2009 3:58:03 PM Info Enforcing Policies for McAfee Agent
                    Management 3/11/2009 3:58:03 PM Info Enforcing Policies for EPOAGENT3000
                    Management 3/11/2009 3:58:03 PM Info Enforcing Policies for EPOAGENT3000META
                    Management 3/11/2009 3:58:03 PM Info Compiling policies
                    Agent Subsystem 3/11/2009 3:58:03 PM Info Agent Started Enforcing policies
                    Agent Subsystem 3/11/2009 3:58:03 PM Info Enforcing newly downloaded policies
                    Agent Subsystem 3/11/2009 3:58:03 PM Info New server policy was successfully merged
                    Agent Subsystem 3/11/2009 3:58:03 PM Info Agent received POLICY package from ePO server
                    Agent Subsystem 3/11/2009 3:58:03 PM Info Agent communication session closed
                    Agent Subsystem 3/11/2009 3:58:03 PM Info Package uploaded to ePO Server successfully
                    Agent Subsystem 3/11/2009 3:58:03 PM Info Agent is connecting to ePO server
                    Agent Subsystem 3/11/2009 3:58:03 PM Info Agent is sending PROPS VERSION package to ePO server
                    Agent Subsystem 3/11/2009 3:58:03 PM Info Agent communication session started
                    Agent Subsystem 3/11/2009 3:58:02 PM Info Checking Computer Name...
                    Agent Subsystem 3/11/2009 3:58:02 PM Info Checking MAC address...
                    Agent Subsystem 3/11/2009 3:58:02 PM Info Agent started performing ASCI
                    Agent Monitor 3/11/2009 3:57:42 PM Info Agent service is running
                    • 7. RE: How Install ProtectionPilot?
                      any help dear???
                      • 8. RE: How Install ProtectionPilot?
                        jmaxwell
                        Looks like you chopped off the later bit where it may have info about the actual installation - can you post a section which covers the whole runtime of the Deployment Task ?

                        JIm
                        • 9. RE: How Install ProtectionPilot?
                          How can i post a section which covers the whole runtime of the Deployment Task?plz guide
                          thanks
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