4 Replies Latest reply on Apr 15, 2017 11:57 AM by catdaddy

    Extremely unhappy former customer still being billed

    unhappycustomer

      Hi,

       

      I used Mcafee in c. 2013 for a computer that I no longer own. I have since moved countries but I continue to have my credit card billed yearly. Each year I write demanding that it is stopped and never receive a response. The credit card is for my old bank in the country that I longer reside. I have asked the bank to block the payments however my only recourse is to cancel the account and open a new one which I don't want to do.

       

      Can you:

      a) stop debiting my account each year!!!!!????

      b) refund me the debits you have taken???

      c) ever respond to any email??