2 Replies Latest reply on Apr 12, 2017 9:04 PM by abcumac

    Cannot open outlook attachment after updated

    abcumac

      Recently the McAfee WebAdvisor is updated. the current version is 4.0.124. After updated, If the outlook email's attachment is in rich text format, I cannot open it. The outlook will show an error "Outlook cannot open the document: user does not have access privileges.". If I change the email to html format, I can open the document. I try to uninstall the WebAdvisor, the rich text format email's attachment can open again?

      I try to turn off the WebAdvisor for outlook that is suggested in this post. but it isn't work.