3 Replies Latest reply on Apr 11, 2017 8:25 PM by anaana

    Please help with antivirus issue :(

    anaana

      Hello,

      I believe that macbook was hacked(just a couple of days ago) and they(hackers/virus turned off all if my internet virus/spyware protection. I did change my password but McAfee cant scan my computer. It sends a pup up that says " Unknown error received from scanners" but it did upload the updates though. My computer's screen also stays up for the whole time (usually it gets dark after fee mimuts of inactivity). Can someone please help me solve this issue??

      Thank you!!