Thanks for providing the Analysis ID # Could you kindly inform me when you submitted your detection?
[2017/04/05 12:11:46] KST
[2017/04/04 20:11:46] PTC(LA time)
Thank you, I will allow the Labs ample time to analyze and process. Then I will elevate on your behalf.
I might add that it is most appreciated that you provided the Analysis ID # and the hashes. You have definitely done your part.
Thanks for helping
Please be informed that your Escalation Ticket Number is as follows;Ticket #: AM000887 - Artemis! /Analysis ID # .
I hope this was helpful...
I just received the following Correspondence. Could you confirm that your detection has indeed been suppressed?
The file has been analyzed and determined to be clean. It will no longer be detected.