4 Replies Latest reply on Apr 4, 2017 7:49 AM by kumailesaf

    update virus scan patch 9

    a2wa2

      hello

      Dear friends

       

      I update mcafee virus scan into patch 9 from software manager in my epo  but my computers do not get new product versions and patch versions and  product version remain 8.8.0.1599 and their hotfix remain 8, how can I update product version and prefix  from epo?also I can not return my product in previous version and can not select this items. my epo is 5.3 and  virus scan 8.8 and my agent is 5.3. please help me how to solve this problem.

        • 1. Re: update virus scan patch 9
          lucianm

          Do you have a changelog , for patch 9 ? Just curious , I couldn`t find something related to it.

          • 2. Re: update virus scan patch 9
            a2wa2

            in my epo server log from DB log there is not any error, it indicate that it copied from master repository and my clients received it,that it shown below,

            MOD_EPOREPOCopying file from master repository (C:\PROGRA~2\McAfee\EPOLIC~1\DB\Software\Current\VIRUSCAN8800\Patch\9\0000\PkgC atalog.z) to agent handler repository cache (C:\PROGRA~2\McAfee\EPOLIC~1\DB\RepoCache\Current\VIRUSCAN8800\Patch\9\0000\Pkg Catalog.z)
            MOD_EPOREPOReceived request, uri=/Software/Current/VIRUSCAN8800/Patch/9/0000/replica.log, remoteIP=

             

            but in my computers the patch version and product versions not update

            • 3. Re: update virus scan patch 9
              bandit61

              McAfee provided 2 patches: VSE880MLRP9.zip and VSE880P9.zip. Did you registrated both in your master repository?

              The first one contains the 2 extensions: VIRSUCAN8800(548).zip and VIRUSCANREPORTS120(346). Extract them both

              and add these extensions to your repository.

              Now after doing that, select one client in the epo-console, press the update now button and select VirusScan Enterprise 8.8.0

              only. this should be doing the update to systems with P8 already installed. generate a client task under mcafee agent/product

              deployment, set the group and the schedule, this way epo-server should handle the update. Also look in the mcafeelog-dir

              on the client (normally c:\temp), if there are any entries like

              frminst_xxxxxx.log

              frminst_xxxxxx_error.log

              ma_vscore_install_date.etl

              ma_vscore_install_date.log

              maconfig.log

              mfeagent.msi.date.time.force.log

              mfeagent.msi.date.time.log

              vse8.8.0.core.commit_date_time.etl

              vse8.8.0.core.commit_date_time.log

              vse8.8.0.core.install_date_time.etl

              vse8.8.0.core.install_date_time.log

              VSE88_Patch9_date_time.log

              • 4. Re: update virus scan patch 9
                kumailesaf

                Hello,

                Just check in which branch you have saved Patch 9, and in McAfee Agent --> General policy --> Update tab select that branch for VSE.