1 Reply Latest reply on Aug 26, 2017 6:54 PM by bonjarta

    Real Time Scanning won't turn on

    allyb21

      I use McAfee LiveSafe, and my real time scanning won't turn on. I checked for updates, and updated, it didn't work, I then restarted my laptop, and it still didn't work.

      Can anyone help please?

      Thanks.

        • 1. Re: Real Time Scanning won't turn on
          bonjarta

          I called the help desk 866# and was on the phone for an hour, where the CS person accessed my PC and made updates. I was told my ISP service speed was intermittent, so when I uploaded the McAfee updates, the slow download speed corrupted the Mcafee download, hence preventing the Real Time Scanning feature to be to be turned on, or selected to be turned on.... Ok?.....anyaway, it appears to be working now.