3 Replies Latest reply on Feb 18, 2009 8:14 AM by gmc_za

    ePO 3.5 console - suddendly- cannot access server

      is about ePO 3.5 functional since ~2006, in Q4.2008 fully updated to patch 6 & cma 3.6 & driving VSE8.5 succesfully after upgrading VSE8.0 clients.

      case is that console worked perfect from my (admin) laptop and from the server as well then suddendly last week, while still working ok from server, on laptop gives the error:
      cannot access server. the server may be down or you may have specified an incorrect HTTP port

      port is 8084, works from server and of course i'm using the same ceredentials from long time.

      from laptop i can still login to reporting - epo databases on the same port 8084 with ePO authentication, same user/psw as before on the ePO server.

      in the last two weeks had those changes on my laptop:
      - have installed two office 2007 components over existing office 2003 then
      - my IE6 started to die, did upgrade to IE7, patches came automatically next day
      - IE7 started to die and found / fixed the bug due to a .dll conflict between 2003/2007
      - everything is ok now except ePO server console access

      did a lot of searches but no clue so far.

      today's console .log:

      20090218090255 I #1400 ePO Console AVIView Initialized
      20090218090307 I #3092 ePO Console Calling CoInitialize in WorkerThread
      20090218090308 I #3092 ePO Console Calling CoUninitialize in WorkerThread
      20090218090308 I #1400 PocDal.cpp DAL_Con Start
      20090218090308 I #1400 DAL Attempting to connect to database
      20090218090308 I #1400 PocDal.cpp DAL_Get Start
      20090218090308 E #1400 DAL pocdal.cpp DAL_GetRootPolicyVersion start
      20090218090308 I #1400 PocDal.cpp DAL_Get Start
      20090218090308 I #1400 PocDal.cpp DAL_Get Start
      20090218090310 E #1400 ePO Console Unable to create certificate dialog.
      20090218090310 I #1400 PocDal.cpp GetUser Start
      20090218090312 I #1400 PocDal.cpp DAL_Dis Start
      20090218150532 I #7084 ePO Console AVIView Initialized
      20090218151310 I #7680 ePO Console AVIView Initialized
      20090218151328 I #5336 ePO Console Calling CoInitialize in WorkerThread
      20090218151328 I #5336 ePO Console Calling CoUninitialize in WorkerThread
      20090218151328 I #7680 PocDal.cpp DAL_Con Start
      20090218151328 I #7680 DAL Attempting to connect to database
      20090218151328 I #7680 PocDal.cpp DAL_Get Start
      20090218151328 E #7680 DAL pocdal.cpp DAL_GetRootPolicyVersion start
      20090218151328 I #7680 PocDal.cpp DAL_Get Start
      20090218151328 I #7680 PocDal.cpp DAL_Get Start
      20090218151329 E #7680 ePO Console Unable to create certificate dialog.
      20090218151329 I #7680 PocDal.cpp GetUser Start
      20090218152555 I #7680 PocDal.cpp DAL_Dis Start