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ER1400 errors

I'm running an ELM search for a customer for data that's a year old. The search pulls back results OK - about 8000 lines of data, but I cannot download it - the error I get is Could not retrieve results (ER1400)

 

This error appears not to be documented. The SIEM's an all-in-one, VM12, running 11.1.3.

 

For reference, is the search data saved anywhere that I could (for example) extract it with WinSCP?

 

Any help appreciated (for reference, suggestions that we upgrade are not regarded as helpful)

 

Cheers, James

 

 

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