Who Me Too'd this topic

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Who Me Too'd this topic

Agent communication

Hi,

Kindly advise on the matter below. We have some of the instance that have installed mcafee agents on it but we could not use the wake up call or the ping buttons to work. Screenshots below. We have open the port 8081 from epo to client server but to no avail. Done a netstat -an and found that the port is open as per below.

McAfee ePolicy Orchestrator 

 

 

20201007093327 I #08756 NAIMSERV Wake up agent on NetBIOS name <hostame>...
20201007093336 E #08756 NAIMSERV naSPIPE.cpp(320): Failed to find IP address for <hostame>.
20201007093336 I #08756 NAIMSERV Wake up agent on DNS name <hostame>....
20201007093345 E #08756 NAIMSERV naSPIPE.cpp(320): Failed to find IP address for <hostame>.
20201007093345 I #08756 NAIMSERV Wake up agent on IP address <ip>...
20201007093406 E #08756 NAIMSERV naSPIPE.cpp(338): Failed to connect to <ip>:8081, network error was 10060
20201007093427 E #08756 NAIMSERV naSPIPE.cpp(338): Failed to connect to <ip>:8081, network error was 10060
20201007093448 E #08756 NAIMSERV naSPIPE.cpp(338): Failed to connect to <ip>:8081, network error was 10060
20201007093448 E #08756 NAIMSERV AgentWakeup.cpp(206): Server failed to wake up <ip>, detailed error = -999
20201007093452 I #03576 EPODAL Label cache cleaned; oldsize=2, newsize=

 

netstat -an | grep 8081
tcp 0 0 0.0.0.0:8081 0.0.0.0:* LISTEN

 

 

 

Who Me Too'd this topic

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community