Who Me Too'd this topic

Showing results for 
Show  only  | Search instead for 
Did you mean: 

Who Me Too'd this topic

Reliable Contributor
Reliable Contributor
Report Inappropriate Content

ENS 10.7 ATP MODULE Realprotect not working GTI without TIE

ENS 10.7 ATP MODULE Realprotect not working GTI without TIE

Only WORKS with OPTION "Enable offline scanning (Might result in increased false positives)"




We have several customers with the ATP/TIE Module in place since years and know the product very well. Those are large deployment with TIE-Server, ATD-Sandbox etc.

Wanted to integrate and test the one without a TIE-Server and over GTI. The seem to do nothing or something is wrong or buggy?


* We are aware of KB79640 and have all open already for GTI normal ENS and MSME 8.X

* ENS 10.7 APRIL 2020 (Platform, Threat, ATP Module > 3) > Exmaple realprotect1.mcafee.com open

* Windows 10 PRO OR ENT EN/GERMAN with all latesst patches

* 2 x different TEST CLients have Internet Access (1 x LAB DIRECT + 1 x Customer all Mcafee Fortigate open)

* tested with Mcafee RP Files (RP-D TestFile.exe/RP-S TestFile.exe)

The only WAY to get something BLOCKED OR LOGGED in NON TIE-Server (GTI only) mode is when we TURN ON THE OPTION "Enable offline scanning (Might result in increased false positives)".

As we understood and would say this is from Endpoint with no WAN/Internet Access isolated in VLAN's. There this would be OK. (Non change machines/Validated)



In longterm this we would like to use with all our customers since the ATP Mdoule is free now. However we need this solved first. We all understand this is very important to keeping False/Positive LOW without the TIE and ATD-Sandbox in place.


Any help welcome, we asume it's a bug today 04.05.2020


2020-05-04 16_15_10-local - visionapp Remote Desktop 2010.png


2020-05-05 16_29_21-Dokument1 - Word.jpg






Who Me Too'd this topic

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community