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Event parser service starts but get stuck on ePo 5.10

Hi! Mi ePo 5.10 is not getting any events from dlp agents and seems to be  an event parser fault. When i restart the server, get some events, but then stops sending. When i try to restart the service i get an error "1503: service didnt respondt in time" so the service stucks in "stopping" and i have to restart the server.

 

What can be the source of this problem? Seems like something collapse the service and only shows when i try to restart, because the rest of the time, seems like its working properly.

 

Thanks!

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