Who Me Too'd this topic

cancel
Showing results for 
Search instead for 
Did you mean: 

Who Me Too'd this topic

No machine key available for this system. (when trying to export the recovery key)

One of my client system could not load in  OS. There may be a OS problem. So, we planned to decrypt the system, but we could not export the recovery file. when i try to export the recovery key, I got the below error.

No machine key available for this system.

Client information:

Agent : 5.0.5

DE : 7.1.3

ePO : 5.3.2 

Regards,

Rajesh Ganesan 

Who Me Too'd this topic

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community