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How to Change McAfee ePO Server Name / DNS Name?

Hey Everyone,

I've recently begun setting up our McAfee ePO server and so far all is working well, however I am really struggling to change the Server DNS Name. At the moment is in internal DNS format, SERVER.domain.internal, but we require for the server to be externally accessible, for example, epo.domainname.com. I've already set up our custom SSL and verified that epo.domainname.com works internally but when going to download an agent, the install / download URL is as the internal format, and this will not work externally.

In many attempts I came across the following KB, McAfee Corporate KB - Agents fail to connect to ePO 5.x servers with two IP addresses KB56281​, but this still did nothing. Any changes that I make in "C:\Program Files (x86)\McAfee\ePolicy Orchestrator\DB\SiteInfo.ini" or "C:\Program Files (x86)\McAfee\ePolicy Orchestrator\DB\SiteList.xml" get revereted each time that I reboot the server or restart the server - why aren't these changes sticking???

Can anyone help me with getting our ePO server DNS name to being from internal to the external FQDN.



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