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whether we have any way to monitor client VSE 8.7i logs from EPO 4.5 Server

Dear Ladies/Gentleman,


In our enterprise we have 5000+ machines


whether we have any way to monitor client VSE 8.7i logs(for Particular Machine) from EPO 4.5 Server


For example


On Access scan log

Mcafee agent log

Access protection log

Auto update logs etc

Whether it is possible, Please explain by step by step process


Server Product


EPO 4.5


Client Product


VSE 8.7i as well as Mcafee agent 4.0


Thanks in Advance


Yours faithfully,


Dinesh Vinay



5 Replies

Re: whether we have any way to monitor client VSE 8.7i logs from EPO 4.5 Server

Hi,

It's not possible to monitor those logs directly from the ePO console, but whenever an entry is made into the local log it sends a matching event back to the ePO server separately (Unless configured not to).

This means the same data is in the ePO database and is available to all the standard queries and reports.

Hth,

Rob

Re: whether we have any way to monitor client VSE 8.7i logs from EPO 4.5 Server

Adding to Rob reply..you can view the agent log from the console.

Click on the more action tabs and you can select show agent log.

Regards,

ManjuathBK

Re: whether we have any way to monitor client VSE 8.7i logs from EPO 4.5 Server

Hi,

You are not looking at the native agent log file with that option, you are looking at the XML equivalent (as would be viewed in the Agent Monitor window). 

The full detail is in the text version on the local machine. Still, it's quite useful.

Also, it's not a real-time monitor. You have to manually refresh to get an update to the view.

hth,

Rob.

Re: whether we have any way to monitor client VSE 8.7i logs from EPO 4.5 Server

It will be great to have such option available from ePO interface, the same way as the agent log. Something like View Logs> menu and then log file list depending on products installed on particular client....

Another functionality I'm missing is Scan Now option for particular clients.

Re: whether we have any way to monitor client VSE 8.7i logs from EPO 4.5 Server

Hi,

You can use the FMR process (Feature Modification Request) to submit ideas for new product functionality to McAfee.

The process is described in KB60021.

Please bear in mind that much of the data is already transmitted back to ePO in the form of events that can be queried through ePO.

What remains is often only useful for troubleshooting problems.

ePO also scales up to well over 100,000 managed nodes per ePO server. (Hardware & network permitting).

Providing such a level of detail on that large a scale is a difficult task.

The current equivalent of a 'scan now' option would be to make a scan task with a schedule of 'run immediately'. You can then apply this to one or all your machines as needed.

Make a wakeup call after and it will send the task and run it straight away.

Hth,

Rob.