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nawid
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Message 1 of 11

update issue from epo server

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Dears,

we have face update issue from epo server , when i deploy udpates manual it will update AMcore but automatically it gives error and failed the task , please help to solve the issue. 1.PNG2.PNG3.PNG4.PNG

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Reliable Contributor sunshinebg
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Message 2 of 11

Re: update issue from epo server

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Hello, did you try to switch pull from McAfeeHttp?

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McAfee Certified Product Specialist: (ePO), (ENS), (HiPs)
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Reliable Contributor sunshinebg
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Message 2 of 11

Re: update issue from epo server

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Hello, did you try to switch pull from McAfeeHttp?

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McAfee Certified Product Specialist: (ePO), (ENS), (HiPs)
nawid
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Message 3 of 11

Re: update issue from epo server

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Thank you so much , it worked now and i will update you after two days monitoring . 

nawid
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Message 4 of 11

Re: update issue from epo server

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it is working when i pull from master repository but from server task it failed again and again. please give solution that it run automatically from server task every day . 1.PNG2.PNG3.PNG 

McAfee Employee cdinet
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Message 5 of 11

Re: update issue from epo server

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When it fails, what is the error in the epoapsvr log?  That is located in the install directory for epo, db\logs folder.

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nawid
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Message 6 of 11

Re: update issue from epo server

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please have a look , there is no such folder in temp which it is askin . 

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McAfee Employee cdinet
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Message 7 of 11

Re: update issue from epo server

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The temp files are only there temporarily and you probably won't see them.  It is failing to validate the size of one of the content files for amcore.  Remove the amcore content from the master repository and try again.

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nawid
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Message 8 of 11

Re: update issue from epo server

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the same error i deleted amcore from master repository and it does not create automaticaly but dat content created , may i pull again it come but i want automaticaly . it says downloading amcoredate 3430 but does not show in epo and clients . also i tried ftp but not worked. 

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Reliable Contributor sunshinebg
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Message 9 of 11

Re: update issue from epo server

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One question - epo on what host is installed virtual or physical? Can you check hdd/ssd smart status on host, just in case.
McAfee Certified Product Specialist: (ePO), (ENS), (HiPs)
nawid
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Message 10 of 11

Re: update issue from epo server

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it is on virtual , and there is not issue with hdd . and has 43 gb free space as well .

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