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mcdave
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Message 1 of 4

scheduled server tasks suddenly stop running

Hi,

The scheduled server tasks on our epo server (V5.1) do stop executing after an X amount of days.

But they are still manually executable.

When the "next run" time of a scheduled task has been reached it only jumps to the next  scheduled "next run" time without running and the "Last run" time stays unchanged.

The server tasks can still be executed manualy

This already happened 2 times in 2 weeks, a reboot seems to fix it (for a while) but this not a real solution and results in an outdated repository (old Dat files) and clients with outdated virusdefinitions.

(There are no running/frozen server tasks running

Any ideas how to troubleshoot & resolve the issue?
(This realy needs to be resolved before my holidays)

grtz,

Dave

Message was edited by: mcdave on 19/05/14 06:59:49 CDT
3 Replies
mcdave
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Message 2 of 4

Re: scheduled server tasks suddenly stop running

Another weekend past, again the same issue
this is already the 3th weekend in a row

Re: scheduled server tasks suddenly stop running

Did you ever figure this out? Just had the exact same issue.

McAfee Employee
McAfee Employee
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Message 4 of 4

Re: scheduled server tasks suddenly stop running

Hello Dave, I have looked and researched your issue and find nothing. Here is what I would do as a preliminary steps. Now that your in the detective mode,

1. Can you correlate a time, day window you can narrow this down to?

2. Look at other scheduled server tasks and see if they run one time per week? Is there a correlation to your symptom with an existing task?

3. There are epo logs you can review on the epo server.

4. Open a McAfee ticket

5. If needed run a mer. Mer.mcafee.com

You are looking for an anomoly and we need to see if we can narrow it down. Now that a few folks have reported this I would dig now before it potentially increases its symptom window.

Jay