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"unexpected error occured" when attempting to update ePO license

We renewed our grant and thus have a new license.  I noticed I only had evaluation software in Software Manager which clueind me into the need to update the license.  But when I add the new license I get "unexpected error occured."  The license is correct because it is working on other ePO servers.  Any ideas?

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McAfee Employee cdinet
McAfee Employee
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Re: "unexpected error occured" when attempting to update ePO license

I would first suggest restarting epo services, just to see if there are any issues.  If that doesn't resolve, then please open a ticket with McAfee.  We would need to enable some additional logging to see what is causing the unexpected error.

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Check out the new McAfee ePO Support Center. Simply access the ePO Software Manager and follow the instructions in the Product Guide for the most commonly used utilities, top known issues announcements, search the knowledgebase for product documentation, and server status and statistics – all from within ePO.