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Anna6
Level 7
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Message 1 of 4

"an error occurred connecting to the database"

Hii, i tried to login to the epo 4.5 with windows authentication and every time i got the same error:

"an error occurred connecting to the database"

can anybody help me?????

My database is connected well I already checked it in the server configuration...

Thank you!!

3 Replies

Re: "an error occurred connecting to the database"

Maybe Sql server services stopped. You should try start SQL Server Service or check here for more info https://kc.mcafee.com/corporate/index?page=content&id=KB51660

Message was edited by: smalldog on 2/10/10 3:18:28 AM CST
Anna6
Level 7
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Message 3 of 4

Re: "an error occurred connecting to the database"

but my SQL server is on another server and not on the same server with the epo...and the sql doesn't have any problems....

something else???

McAfee Employee
McAfee Employee
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Message 4 of 4

Re: "an error occurred connecting to the database"

Please post the Orion.log - it would possibly contain more detail...

Orion.log can be found under ePolicy Orchestrator\Server\Logs folder

Message was edited by: Sailendra Pamidi on 2/10/10 10:02:28 AM CST