"Feature Transfer Error" EPO 4.0 Patch 3 to Patch 4 upgrade error
Perhaps I missed something and was wondering if anybody here ran into problems upgrading EPO 4 patch 3 to EPO patch 4. I am running it on a Windows 2003 Server box SP2. Whenever I attempt to install the patch after authenticating I get the error ""Feature Transfer Error" Error: -1638 Another version of this product is already installed. Installation of this version cannot continue. To configure or remove existing version of this product, use Add/Remove programs on the Control Panel." I was under the assumption that this install right over the previous version. Any ideas?:confused:
RE: "Feature Transfer Error" EPO 4.0 Patch 3 to Patch 4 upgrade error
Update I spoke to McAfee and they told me to backup database, uninstall then reinstall EPO 4.0. Then run patch. Funny now patch 3 or 4 give the same error. Must be a windows update. Any ideas out there?